So WHAT’S NEW AT DDS? You guessed…GOING GREEN!
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n our last issue of the DDS Newsletter we
touched on the DDS Going Green program with a couple of points outlining how we
intend to make this happen. Here are some of the steps we are taking to bring
this plan to fruition.
As various cities around the country as
well as civic groups and organizations are working to promote a more eco-friendly
environment, DDS has decided that there is some contribution we can make that
will provide part of the solution while improving service to our customers, and
that is - Reduce our Carbon Footprint by Going Green.
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DDS
already has a small fleet of rickshaw-type vehicles around the city to pickup
and deliver small quantities of packages/boxes which usually required a motor
vehicle. We are getting ready to launch more of these in the near future.
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In
major cities like
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Mass
Transit - reduced gridlock, reduced emissions. The increased use of Mass
Transit in the cities we service is a huge contribution to a healthier
environment. Obviously, the utilization of public transportation helps to
reduce overall vehicle use.
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Consolidation
of deliveries destined for the same vicinity, with significant rate reduction,
besides getting the jobs done more efficiently and economically also helps in
reducing the volume of emissions,.
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The
DDS strategy of offering steep discounts on consolidating on-demand and
overnight deliveries allows customers to save a lot more while helping to
protect the environment.
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Currently,
we are exploring the use of both hybrid and electric powered vehicles now in
use in
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Energy
Saving. We try to use energy saving computer equipment and light bulbs in our
offices. DDS is taking the initiative to
turn off equipment when not in use.
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Reduce
paper waste through internet orders. DDS online order entry and electronic
billing systems are a major factor in saving paper and conserving our forests
and trees.
Diversification and Expansion at DDS
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ver the past few years the courier industry has been
forced to diversify in order to survive. Modern technology has been putting a
tremendous strain on the courier industry; with the exception of some documents
needed for court cases, among other things, a large amount of deliveries are
now done at lightning speed through cyberspace. The quality of such documents
has also improved making them as good as original.
Deluxe Delivery Systems is foremost among those that
have explored and ventured into more value added services, to the satisfaction
of our customers. Some of these are:
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Fulfillment &
Distribution / Pick & Pack Service
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Storage & Warehousing
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E-Commerce / Supply Chain
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Office Solutions – convenience
center: copying, fax service, shipping, etc.
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Provision of Technology
Solutions – DDS proprietary courier software
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Customized Transportation
Solutions
Consolidate
- DDS, FedEx and DHL shipping - Enjoy Great Cost
Savings
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ou can now
consolidate and save on these services and receive one invoice for all of the
above without any changes or interruption of your current service.
!!Contact your sales representative to
get started ASAP!!
Storage & Warehousing - Plus Disaster Recovery Space
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Recently renovated and
leak-free
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Shrink-wrapping to
protect from the elements
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Easy loading dock access
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Electronically monitored
24 hours a day, 7 days a week
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Manned by Deluxe staff 24
hours a day, 7 days a week
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Guaranteed immediate
pickup and delivery
Disaster Recovery & business continuity plan
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his site can also be utilized to house a
temporary office, store records, or used as a mailroom facility for mail
sorting and distribution, etc. and for any contingency operations.
DDS’ emergency service/disaster recovery program includes
back-up facilities equipped with hardware and Internet access in
The fact that DDS’ dispatch system is web-based allows us
to operate from any location including from home.
Backup servers and power supply have been installed in
residences of key DDS personnel in case of total office shutdown.
Mass storage devices such as high capacity disc drives are
kept for easy movement of data should a change of location become necessary.
This plan provides a seamless rollover of services to our
customers in the event of an emergency.
All of our customers are provided an
emergency Contact List. There is a single central contact as well as
contingency contacts available 24 hours a day 7 days a week. There is also a
toll-free 800 number (1-877-814-1722).
Overnight Services – geared to bring great cost savings!
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he
establishment, development, implementation and growth of Deluxe Direct technology have enabled DDS
to expedite Overnight Services. DDS ventured into the overnight delivery aspect of our industry
approximately 2 years ago and has already added 25 major organizations to our
list of overnight users. We have seen 45% growth in the last 12 months.
Utilizing our advanced communication system and large motor
fleet, DDS offers outstanding service at significant cost reduction. Imagine
being able to redirect packages at a second’s notice and not having to incur a
minimum of a 24-hour delay. DDS allows you to know exactly where your package
is at any given time.
If you have
encountered issues such as these, or you just want to save money, then this is the
service for you. If you already have an account with DDS, you’re already on
your way!
Technology - DeluxeDirect software
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any of our major customers are now
utilizing DeluxeDirect - our new
proprietary state-of-the-art courier software system. DeluxeDirect is a complete Shipping &
Receiving System, which incorporates an online Order Entry & Tracking
module, allowing you to initiate requests and track jobs quickly and
conveniently. The system primarily functions as an accounting tool providing
invoices & reports online.
The system is web-based and password-driven
Deluxe Direct provides an easy-to-use graphic user interface. It not only utilizes a desktop application
but also a user- friendly web-based application. Users of DeluxeDirect
can execute the following operations right from the desktop:
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Initiate job requests
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Track packages
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Obtain ‘Proof of
Delivery’
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Online Invoicing and
Reports
The system
utilizes existing Nextel & Symbol hardware and DDS
proprietary software to effectively create and track profiles for any
package being moved. The system is suited for mailroom applications, as well as
messenger operations. The system even allows for real- time PODs from within
your building and from the field.
Users of DeluxeDirect will be able to take advantage of its FedEx and DHL integration feature and be able to order, track
and receive FedEx, DHL and Deluxe
Delivery Systems jobs using the same application. Finally one complete system
for all of your point-to-point and mailroom operational needs.
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Nextel order/dispatch communication system
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Orders are dispatched electronically to
drivers via
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Nextel 2-way radio/cell phone or e-mail
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POD captured on Symbol handheld pad or
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Driver transmits via Nextel POD name to host
system
POD becomes available on-line
DDS is a minority owned, controlled and operated
Business Enterprise
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DS always takes the initiative to work with and
support other MBEs to grow in the competitive corporate world. We continue the tradition of establishing
relations and forming alliances with minority business.
We are always working to increase contracting opportunities between
corporations and minority owned businesses. Attending more minority sponsored
events allows us to connect with MBEs and become more involved in helping them
grow their businesses.
We are MBE certified by
the following agencies:
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The New York/New
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Maryland/DC MSDC
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PA-NJ-DE MSDC
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Port Authority of NY & NJ
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MTA –
Recently concluded events
DDS
was represented by 10 attendees with a booth at the NY/NJ Annual Business
Opportunity Expo held at the NY Marriot Marquise on June 2-3 2008. The expo was
a great success; new contacts established, old ones renewed and follow-ups in
progress.
Upcoming Events
DDS will participate in these upcoming events:
ü Golf - Annual Golf Strategy Day (
ü Golf - Networking on the Green (NY/NJ)
ü Train Ride to Success (NY/NJ)
ü Business Opportunity Expo (
ü Annual Minority Conference (National MSDC)
ü Partnership Awards Gala (NY/NJ)
People in DDS – We are a people oriented company
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e take pride in attracting personnel drawn
from a wide cross section of diverse geographical and cultural backgrounds. From
Africa to the Caribbean, from Europe to the Americas, the faces of DDS’ of
employees, independent contractors, owner/operators attest to our commitment to
equal opportunity for all. Our diverse workforce is our most important asset.
Our staff is screened - background tests and
drug tests are performed before hiring, followed by customer service training.
Couriers are cross-trained to respond rapidly and effectively in emergencies
and unusual situations.